These Terms govern use of the SvereSystems website and paid SvereSystems services. Paid services are offered for business and professional use, not as consumer services.
Important: If you order a paid SvereSystems service, you confirm that you are acting for business, trade or professional purposes. If you are acting as a consumer, do not place an order through a SvereSystems business-service payment link; contact us first.
Brand: SvereSystems
Operator: Sveresa Tmi
Business ID: 3592316-3
VAT ID: FI35923163
Business address:
Suopurontie 1
02920 Espoo
Finland
Website: www.sveresystems.com
Email: info@sveresystems.com
In these Terms, “SvereSystems”, “we”, “us” and “our” mean Sveresa Tmi trading under the SvereSystems brand. “Client”, “you” and “your” mean the business customer ordering or using a paid service.
These Terms apply to use of this website, business enquiries, fit-check submissions, paid service orders, project intake, written approvals, digital deliverables and related business communication with SvereSystems.
A service page, payment page, invoice, email, proposal or other written project confirmation may contain service-specific terms. If a service-specific written term conflicts with these Terms, the more specific written term applies to that issue.
“Written” includes email, website forms and other electronic messages that can reasonably be retained as a record.
Downloading or receiving free material does not by itself create an ongoing client relationship, subscription or paid-service contract.
SvereSystems paid services are offered to businesses, sole traders, freelancers, consultants, organisations and persons acting for business, trade or professional purposes.
By ordering a paid service, you confirm that the order is made for such business or professional purposes and not primarily for personal or household use.
If we reasonably believe that an order has been placed by a consumer or outside the intended B2B scope, we may pause or decline the order and refund any amount that should not be retained for work already lawfully agreed and performed. Nothing in these Terms removes rights that cannot lawfully be excluded.
You may use the website only for lawful purposes. You must not interfere with its security or availability, attempt unauthorised access, introduce malicious code, abuse forms, scrape the site in a disruptive way, or knowingly submit false or misleading information.
Website content explains SvereSystems services and processes in general terms. It is not legal, tax, accounting, cybersecurity or other regulated professional advice.
A fit check is a free qualification step used to assess whether a SvereSystems paid service appears suitable for the submitted situation. A fit check is not a free audit, consulting engagement or promise to accept a project.
A fit decision does not itself create a paid-service contract. Where a project appears suitable, SvereSystems may send or display the relevant scope and payment route.
We may decline a request where there is no clear fit, information is incomplete or unreliable, capacity is unavailable, the request falls outside scope, or we consider the project inappropriate or unsafe to undertake.
Unless we expressly agree otherwise in writing, a paid-service contract is formed when all of the following have occurred:
Production does not begin merely because a fit check has been submitted. For services that use a private paid-client intake, production normally begins after the payment required to start the project has been confirmed, a sufficiently complete intake has been received, and SvereSystems starts substantive project work.
If a payment is received for an order that we cannot lawfully or reasonably accept, we may reject the order and return the relevant payment.
The total project price and applicable payment schedule are the amounts and stages shown or confirmed for the specific order on the relevant service page, payment link, checkout page, invoice, proposal or other written confirmation.
Unless expressly stated otherwise, prices are stated excluding VAT. VAT is added or otherwise treated in accordance with applicable tax rules and the billing information supplied for the order. The applicable VAT treatment will be reflected in the payment or billing record where relevant.
A project may be payable in one project payment or in staged project payments where that option is expressly offered for the specific order. Where staged payments apply, production begins only after the required initial project payment has been successfully received together with the other production prerequisites stated for the service.
Where a final project payment applies, that payment becomes due after the agreed complete preview has been made available, the included correction round has been completed or the applicable correction window has closed without an in-scope correction request, and SvereSystems has confirmed in writing that the agreed deliverables are ready for launch or final handover. A specific, good-faith notice of a material in-scope omission will be reviewed and, where justified, corrected before that issue is treated as complete. Requests for new work or changes outside the agreed scope do not postpone an otherwise due project payment unless SvereSystems agrees otherwise in writing.
Final launch, transfer, source-file handover and any final licence that depends on full payment take place only after all amounts then due for the project have been successfully received.
We may use third-party payment providers, including Stripe. Their technical processes and terms may also apply to the payment transaction. A checkout success or redirect screen does not override the payment status recorded by the payment provider or SvereSystems.
SvereSystems paid services are generally bespoke B2B services prepared from information, instructions or materials supplied for a particular client.
If you ask to cancel before production has begun, SvereSystems will refund the service fee, less any non-refundable third-party cost that was expressly incurred for that project with your knowledge.
If you cancel after production has begun, there is no automatic right to a full refund. SvereSystems may retain an amount reasonably corresponding to work already performed and any project-specific non-refundable costs already committed. Any remaining unearned portion of an amount already paid will be refunded where applicable. Where a staged payment schedule applies and the reasonable value of work properly completed before cancellation exceeds the amount already paid, any additional amount properly due for that completed work remains payable to the extent permitted by applicable law and the agreed project scope.
If SvereSystems is unable to complete the agreed service for reasons attributable to SvereSystems, any appropriate refund will take account of the part of the agreed service already completed and delivered, unless the circumstances require a different result under applicable law.
A service-specific cancellation rule confirmed before the order may replace this general rule for that service. Nothing in this section excludes rights that cannot lawfully be excluded.
Website + Presenter is a bounded, written-first service for creating a focused online first impression around approved business information.
Unless the relevant service page or written project confirmation states otherwise, the package is built around:
The website, presenter and contact route are developed from facts and instructions approved by the client. SvereSystems may structure, edit and simplify the material so the result is usable and coherent, but we do not knowingly invent client facts, proof, testimonials or performance claims.
Unless expressly included in writing, Website + Presenter does not include a full brand identity project, custom software development, ecommerce, membership systems, complex databases, CRM implementation, SEO campaigns, advertising, ongoing content production, business-email migration, complex DNS administration, unrestricted revision rounds or ongoing website management.
Standard static launch work, where included, is limited to the agreed compatible hosting environment and the supplied project files. Migration of an existing complex website, mailbox administration, unrelated server work and third-party account recovery are outside scope unless expressly agreed.
Where a presenter or other generated media is included, the creative direction is based on the approved project facts and visual route. Final availability and technical delivery may depend on third-party media-generation, hosting or streaming tools. Required legal or platform disclosures may be included with synthetic or AI-generated media.
SvereSystems may provide bounded asynchronous written services such as First Contact Fix and Client Acquisition Conversation Review.
The applicable service page or written order confirmation defines the deliverables for the purchased service. Unless expressly included, these services do not include live consulting, lead sourcing, campaign sending, CRM implementation, deliverability setup, advertising, SEO, legal advice, unlimited revisions or guaranteed commercial outcomes.
Any examples, rewrites or recommendations are decision-support material. The client remains responsible for deciding whether and how to use them in its own business.
You are responsible for providing information that is accurate to the best of your knowledge and for identifying any important limitation, regulated claim or fact that should not be published.
You confirm that you have the necessary rights, permissions and authority to provide and authorise use of any logo, photograph, trademark, testimonial, name, text, recording, document or other material supplied for the project.
You must not submit passwords, login credentials, access tokens, payment-card data, unnecessary special-category personal data or other sensitive information unless SvereSystems has specifically requested an appropriate secure method for that information.
If a third party makes a claim because material supplied or expressly instructed by you was used without the necessary rights or authority, you remain responsible for the underlying supplied material and for reasonable direct costs caused by that breach to the extent permitted by law.
SvereSystems may use written approval gates for content, visual direction, media, preview or other project stages. A written approval confirms that the relevant stage may be treated as approved for the next stage of production.
Where the purchased service includes a correction or review stage, requested corrections must remain within the agreed scope and should be supplied in the requested consolidated format within any reasonable review period stated in the project communication. Requests that materially change the approved service, audience, page structure, brand direction, presenter direction, deliverable type or other agreed basis of the project may be treated as new or additional scope.
If SvereSystems asks for the included consolidated correction request and no such request is received within the stated reasonable review period, SvereSystems may proceed on the basis that no correction request has been submitted for that stage and may close that correction window for scheduling and payment purposes. This does not remove the client’s right to identify a material failure to deliver the agreed scope.
SvereSystems will not charge for additional work without first identifying that it falls outside the agreed scope and obtaining written agreement to the additional work or fee.
Digital deliverables are provided electronically. The delivery method may include a preview link, downloadable files, a launched static website, hosted media or another method stated for the service. A review preview is provided so the client can assess the agreed deliverables and does not by itself constitute final launch, transfer or handover.
Where launch depends on a domain, hosting account, website platform, payment provider, form provider, media host, CDN or other third-party service, the client is responsible for maintaining any third-party account or subscription that is not expressly included in the SvereSystems fee.
SvereSystems is not responsible for a third-party provider changing its prices, features, terms, availability or technical behaviour. We will use reasonable care when integrating supported third-party services, but we cannot guarantee their uninterrupted operation.
If the client does not provide required information, access, review feedback, approvals or an agreed payment within a reasonable time or by a reasonable written deadline stated for the project, the project may be paused or rescheduled. Restart timing may depend on current capacity. A client delay does not require SvereSystems to keep the original production or launch slot open indefinitely.
Where an outstanding final project payment applies, SvereSystems is not required to launch the website, transfer or hand over final files, or complete the final delivery step until that payment has been successfully received.
You retain ownership of your pre-existing business names, trademarks, logos, photographs, text and other materials that you supply to SvereSystems.
SvereSystems retains ownership of its pre-existing methods, know-how, reusable systems, production logic, internal prompts, templates, generic components, processes and tools, including elements developed independently of your project.
After full payment, SvereSystems grants you a perpetual, worldwide, non-exclusive licence to use, reproduce, publish and adapt the final client-facing deliverables for your own business purposes. You may allow employees, contractors, hosting providers and future web professionals acting for your business to use or modify those deliverables on your behalf.
Before full payment, any preview or review copy is supplied only for evaluation within the agreed project process and does not grant permission to publish, deploy, reproduce or commercially use the unfinished or unpaid deliverables unless SvereSystems expressly agrees otherwise in writing.
This licence does not transfer ownership of SvereSystems internal production systems or reusable methods. Third-party assets, fonts, libraries, stock material, platform components and similar items remain subject to their own licences and terms.
AI-generated or synthetic elements may also be subject to the terms of the relevant technology provider and to applicable law. SvereSystems does not promise exclusive copyright or exclusivity in an element where such exclusivity cannot reasonably or lawfully be guaranteed.
SvereSystems will not publicly present a client project as a case study or portfolio example without permission where such permission is reasonably required.
SvereSystems may use AI-assisted tools and automation for drafting, analysis, organisation, coding, image generation, presenter production and other parts of the workflow.
Client-facing work is subject to human review before final delivery within the scope of the purchased service. AI assistance does not change the client’s responsibility to verify its own business facts, legal claims, regulated statements and material supplied for publication.
Where a deliverable includes synthetic or AI-generated media, SvereSystems may add or preserve disclosures required by applicable law, the delivery platform or the agreed transparency standard. The client must not intentionally remove a disclosure where doing so would make use of the media unlawful or materially misleading.
Each party should treat non-public commercial information received from the other in connection with a project as confidential and use it only as reasonably necessary for the project or for legal, accounting and administrative purposes.
This does not apply to information that is already public through no breach of these Terms, was lawfully known independently, is received lawfully from another source, or must be disclosed by law or competent authority.
SvereSystems may share necessary information with service providers and subprocessors used to perform or administer the service, subject to the applicable privacy and data-processing arrangements. These Terms do not replace a separately signed non-disclosure agreement where one is specifically required.
SvereSystems services are intended to improve clarity, structure and usability within the agreed scope. Business outcomes depend on factors outside SvereSystems control, including the client’s offer, market, pricing, implementation, timing, traffic, sales activity, customer behaviour and third-party systems.
Unless explicitly agreed in a separate written contract, SvereSystems does not guarantee rankings, traffic, leads, replies, meetings, conversion rates, customer acquisition, sales, revenue, profit or other commercial outcomes.
Each party remains responsible for direct loss caused by its breach of the agreed contract to the extent required by applicable law.
To the maximum extent permitted by law, SvereSystems is not liable for indirect or consequential loss, loss of profit, revenue, anticipated savings, goodwill, business opportunity or data, except where such exclusion would be unlawful.
To the maximum extent permitted by law, SvereSystems total aggregate liability arising from a specific paid service is limited to the amount actually paid to SvereSystems for that specific service giving rise to the claim.
The limitations in this section do not apply to liability that cannot lawfully be limited or excluded, including where applicable liability arising from fraud, wilful misconduct or gross negligence.
SvereSystems may suspend or terminate work if the client materially breaches the agreement, repeatedly fails to provide necessary cooperation, requests unlawful or deceptive work, abuses staff or systems, or fails to make an agreed payment.
Where reasonably possible, we will first identify the issue and give the client an opportunity to correct a remediable breach. Termination does not remove payment obligations for work properly completed before termination or any rights that accrued before termination.
Neither party is responsible for delay or failure caused by events outside its reasonable control, such as major service outages, serious illness, infrastructure failure, cyber incidents not caused by that party’s breach, governmental action, labour disruption, natural disaster or comparable events.
The affected party should take reasonable steps to reduce the impact and resume performance when reasonably possible. If such an event prevents completion for an extended period, the parties should discuss a fair practical resolution for the unfinished part of the service.
Personal data is handled in accordance with the SvereSystems Privacy Notice. Information about cookies and similar technologies is in the Cookie Policy.
Where SvereSystems processes personal data on the client’s documented instructions as a processor for the client, the Data Processing Agreement applies where required.
These Terms and paid-service contracts with SvereSystems are governed by the laws of Finland, excluding choice-of-law rules that would require the application of another jurisdiction’s law, except where mandatory law requires otherwise.
The parties should first attempt in good faith to resolve a dispute through written communication. If a business-to-business dispute cannot be resolved, it may be brought before the competent courts of Finland.
We may update these Terms for future website use and future orders. The version applicable to a paid order is the version made available or otherwise agreed when that order is formed, unless the parties later agree a change in writing or a change is required by law.
If one provision is found invalid or unenforceable, the remaining provisions continue in effect to the extent reasonably possible.
Failure to enforce a provision immediately does not by itself waive the right to enforce it later.
If SvereSystems provides a translation of these Terms, the English version governs to the extent permitted by law unless we expressly agree otherwise in writing.
Questions about these Terms or a SvereSystems order can be sent to info@sveresystems.com.
SvereSystems
Operated by Sveresa Tmi
Business ID: 3592316-3
VAT ID: FI35923163
Suopurontie 1
02920 Espoo
Finland